Shipping policy
At Zauq Collections, we are committed to delivering your order safely, quickly, and efficiently across Pakistan. Please review our shipping details below.
🚚 Delivery Charges
- We proudly offer FREE delivery on all orders across Pakistan.
- There are no hidden shipping fees at checkout.
⏳ Order Processing Time
- Orders are processed within 1–2 business days after order confirmation.
- Once your order is dispatched, you will receive a confirmation message with tracking details (where applicable).
- Orders placed on weekends or public holidays will be processed on the next working day.
📦 Delivery Timeframe
- We deliver nationwide through reliable courier partners.
- Standard delivery time is 3–5 business days for most cities.
- Deliveries to remote or out-of-service areas may take slightly longer.
📍 Delivery Attempts
- Courier companies usually make two delivery attempts.
- If the parcel is returned due to non-availability, incorrect address, or non-response, re-delivery may require additional charges.
⚠️ Possible Delays
While we strive to deliver within the promised timeframe, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service issues
- Unexpected external circumstances
We appreciate your patience and understanding in such situations.
📞 Need Help?
For any questions regarding your order or delivery status, feel free to contact us:
📞 +92 323 7650427