Thank you for shopping at Zauq Collections. We aim to deliver your favorite bags quickly and securely. Please read our shipping policy to understand how we handle and process your orders.

Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email.

  • You will receive another notification when your order has been shipped.

Shipping Methods & Delivery Time

We offer reliable shipping through trusted courier services. Estimated delivery times are:

  • Local (within Country): 3–5 business days

  • International Shipping: 7–15 business days (depending on destination)

Please note that delivery times are estimates and may vary due to external factors such as customs clearance or courier delays.

Shipping Charges

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Occasionally, we may offer free shipping promotions — be sure to check our banners or homepage for updates.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number and link so you can monitor your shipment.

Delivery Issues

Zauq Collections is not responsible for:

  • Delays caused by courier services

  • Incorrect shipping addresses provided by the customer

  • Lost or stolen packages marked as delivered

Please ensure your address details are correct at the time of placing your order. If a package is returned due to an incorrect address, the customer will be responsible for re-shipping costs.

Customs & Duties (for International Orders)

International customers are responsible for any customs duties, taxes, or import charges applicable in their country. These charges are not included in the product or shipping costs.

Need Help?

If you have any questions regarding your order or shipping, feel free to contact us.